Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kitkoss.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that may include an anonymous unique identifier. You can learn more about cookies and disable them at www.allaboutcookies.org.
  • Log files: Track actions on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to track how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (such as credit card numbers). This is referred to as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill your orders (including payment processing, arranging shipping, and providing invoices/order confirmations).
  • Communicate with you.
  • Screen orders for potential fraud or risk.
  • Provide marketing communications and advertisements relevant to your preferences.

We use Device Information to:

  • Help us screen for potential fraud (e.g., using your IP address).
  • Improve and optimize our Site, including analyzing how users interact with the Site and evaluating the success of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your data as described. For instance, we use Shopify to power our online store—learn more about how Shopify handles your data at Shopify Privacy Policy. We also use Google Analytics to understand customer usage of the Site—read how Google uses your information at Google Privacy Policy. You can opt out of Google Analytics at Google Opt-Out.

We may also share your Personal Information to comply with applicable laws, respond to legal requests such as subpoenas, or protect our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted ads or marketing communications that we believe may interest you. For more information on targeted advertising, visit the Network Advertising Initiative’s page at NAI.

You can opt out of targeted advertising using the links below:

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at DAA Opt-Out.

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.

Your Rights

If you are a resident of the European Union, you have the right to access, correct, update, or request the deletion of your personal data. If you wish to exercise these rights, please contact us using the contact details below.

As a European resident, please note that we process your data to fulfill contracts (e.g., orders) or based on our legitimate business interests. Your information may also be transferred outside of the EU to countries like Canada and the United States.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Third Party Pixels and Cookies

When you visit, log in, register, or open an email from us, cookies, ad beacons, and similar technologies may be used by our data partners or vendors to associate these activities with information they or others have about you, including your email address. This allows us to send you communications and marketing. You can opt-out by visiting Retention Opt-Out.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under 18 years of age. We value your privacy and the information you share with us. If you have subscribed to our SMS marketing service, we use this data to send order updates, promotional offers, and transactional texts, including requests for product reviews. We also track items in your cart, including abandoned checkouts, and send reminder SMS notifications.